When to book
Transfer services or per-hour rental with driver can be booked online not less than 2 hours before the trip. If you departure point is out of our car fleet territory, you should mind a car delivery time.
How to book
For booking a transfer from an airport or from a city, please write your hotel name to the field "departure" in the booking form, the name of the hotel, airport, city or sea port. After that choose the arrival point. Specify the date and time of departure and click "calculate ". On the next page you will be able to see the exact rates for your area and choose the type of your car.
Then you can add your details and confirm your booking.
For per hour rental, you should move to the tab "Per hour rental". It is located in the booking form at the top right.
For additional requests (baby seat, a deviation from the route , special equipment, ecc.), please indicate the most accurately all the details in the "Other notes" at the time of booking or contact our client department by phone.
After completing and sending data online, your application will be processing immediately. Our client department may contact you within 10 minutes from the time you submit the form, for possible clarification of certain details of your order. After that, you will be sent a final confirmation of your order to the email address specified during the booking process. In the case of transfers from the cities where we have no representatives, we may ask for a credit card number to guarantee your booking. Credit card data will be deleted from the database automatically just after the transfer.
You can pay for services by cash or by credit card. At the time of completing the online application, you can choose the payment method. For payment by bank transfer we ask you to contact our company representative.
Changes and/or cancellations of booking
You can change the date, the time or cancel your order for free during the working ours, 2 hours before the departure, by sending us a mail from the Contact form at our website with your booking number, or by calling us on the phone written at the website.
In case of booking cancellation after the car delivery or less than 2 hours before departure, we have the right to charge a 30% penalty from the total amount of ordered services.
How to rent a car with driver
The minimum duration of the car rental with a driver is 2 hours.
In case of flight delay, we provide one hour of free waiting at the airport. After one hour the waiting will be charged as per hourly car rental according to your booking data. In case of deviation from the route your trip will be charged additionally. The customer has no right to require the driver to violate traffic rules.